Question 1

What payment options are offered?

Accepted Answer

Payment is due at completion of service. You can pay our technicians with check or cash. And we also accept all major credit cards.

Question 2

Do you schedule appointments on weekends?

Accepted Answer

No, we only schedule regular service appointments Monday - Friday. We can provide emergency service on the weekend for an extra fee.

Question 3

Does someone have to be home when septic service is provided?

Accepted Answer

No, it is not necessary for anyone to be home for routine maintenance. Invoices are due upon completion and will be emailed.

It is helpful to provide information about where the septic tank is located when scheduling.

If you have been experiencing problems with slow draining or back ups, we suggest someone be at the home to test that waste water is flowing from the home to the septic tank properly.

Question 4

How many gallons are there in a septic tank?

Accepted Answer

In a typical 3-bedroom septic system the septic tank is 1000 gallons. In systems designed for more bedrooms, the tank can be 1500 gallons.

Question 5

How often should I have my septic tank pumped?

Accepted Answer

We recommend pumping every 3-5 years to maintain your system and keep everything running smoothly.

Question 6

How much does it cost to pump a septic tank?

Accepted Answer

Rates vary based on distance to service address and gallons pumped. If the tank does not have a manhole cover or has not been dug up to expose lid, there is an additional fee for digging.